Correct Care Solutions Continuous Quality Improvement Program Manager in Nashville, Tennessee
Our CQI Program Manager serves as leader, mentor and role model. Coordinates the continuous quality improvement (CQI) activities for CCS; Provides training and guidance regarding CQI; Assists in tracking and trending CQI data, including CCE and mortality review data; Creates Home Office auditing reports, which document, report and communicate compliance with the CCS CQI program requirements, CCS Policies and Procedures (both administrative and clinical), and contract requirements, as identified and requested; Collaborates with sites to develop, implement and communicate quality improvement plans to bring site policies and procedures into compliance with the quality requirements; Assists sites in developing ad hoc screens as needed; Monitors Home Office grievances; Submits required reports to both the CCS Home Office CQI Committee within appropriate timeframes.
Graduate from an accredited School of Nursing - Bachelor's degree preferred
Bachelor's or higher degree in a health-related field from an accredited program (Social Work, Psychology, Counseling, etc.)
Minimum of three (3) years clinic experience preferred
Computer literacy required
Familiarity with Microsoft Office essential
- Current CPR certification
Identifies potential problems, establishes priorities, initiates effective problem solving based on clinical knowledge and informs CCS Leadership of trends
Performs audits when necessary for company initiatives.
Coordinates the collection of monthly quality improvement screens
Submits quarterly reports of audits conducted
Ensures that the CQI minutes reflect implementation of improvement plans
Reviews and trends medication errors reported as CCEs
Prepares and submits requested reports in a timely manner
Reviews established policies and procedures and provides recommendations as needed
Communicates information to Home Office, Regional, and Site leadership, and other staff as necessary and in a timely manner
Respects dignity and confidentiality of patients
Maintains the confidentially of CQI work product
Maintains a log of professional staff requiring Peer Review and support the sites by notifying when these are required
Trends information from accreditation audits
Works collaboratively with Regional and Site staff to help meet CQI contract requirements
Works collaboratively with clients on quality issues
Shares knowledge and skills with others and brings creativity and innovation to practice
Routinely assesses the educational needs of staff through CQI trends and aids in the development of educational objectives and strategies to meet those needs
Develops and annually reviews a program plan with measurable objectives and determines appropriate resources needed to accomplish the proposed plan
Supports and promotes the CQI program at the sites via education to key personnel
Considers both clinical outcomes and financial implications when making recommendations for changes in practice
Makes decisions and performs activities in an ethical manner
Will work cooperatively with Home Office, Regional, and Site level staff to accomplish site, regional, and company goals
Must be able to apply principles of critical thinking to a variety of practical and emergent situations and accurately follow standardized procedures that may call for deviations.
Must be able to apply sound judgment beyond a specific set of instructions and apply knowledge to different factual situations.
Must be alert at all times; pay close attention to details.
Must be able to work under stress on a regular or continuous basis.
Perform other duties as assigned.
CCS is an EOE/Minorities/Females/Vet/Disability Employer
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Location TN, Nashville
Facility Correct Care Solutions
Type Regular Full-Time